Ever since we started qinspiredfashions, one thing’s been clear—our customers aren’t just numbers. Honestly, some of our best ideas came from late-night emails with folks like you. Our founder still replies personally whenever she can (though these days, it might take a cup or two of Colombian coffee to keep up!).
Remember that time we completely redesigned our linen dresses? That was because 37 customers told us the pockets weren’t practical. See what we mean? Whether it’s a sizing question or a wild idea for sustainable packaging, we’re all ears.
P.S. Need instant help? Try our live chat—look for the smiling icon at the bottom right!
Maybe you’re curious about our bamboo fabric sourcing (it’s a cool story involving a coffee farmer’s wife in Huila). Or perhaps your order got stuck in Colombian customs—we’ve been there too! Either way, here’s what happens when you contact us:
"I wasn’t sure about the sizing, but Maria from customer service suggested I go for Medium based on my height. Perfect fit!"
— Lila R., Oregon (yes, we remember this one because she later sent us pumpkin bread recipes)
Fun fact: Our "contact us" emails go to a shared inbox where everyone from designers to warehouse staff can chime in. Why? Because when you mention that a seam feels scratchy, our production manager Carlos might personally test that batch. That’s just how we roll at qinspiredfashions Colombia S.A.S.
So go ahead—ask us anything. And if you mention this page, we’ll include a handwritten note with your next order (drawings of our office cat Pepita optional but encouraged).
